Privacy Policy

1. Who we are and what this Policy covers

AlgoZenith Technologies Private Limited (CIN: U72900PN2020PTC192905) is the "Data Fiduciary" for personal data processed through the Platform. This means we decide why and how your personal data is processed.

This Policy applies only to maang.in. It does not apply to other products or websites, including CareerZenith or PrepRoom, even if they are linked from the Platform. Those products have their own privacy policies.

2. Personal data we collect

Account and profile data: your name, email address, phone number (if you provide it), user ID, college or professional details and any other information you choose to add to your profile.

Sign-in data: you can sign in using a one-time password (OTP) sent to your email address, or using Google sign-in. If you use Google sign-in, Google shares your name, email address and profile picture with us, as shown on Google's permission screen. We never receive or store your Google password.

Learning data: courses and cohorts you join, lessons watched, progress, attendance, practice problems attempted, code submissions, test and contest attempts, scores, rankings, doubts raised and posts in learning communities.

Order and payment data: the course purchased, amount paid, transaction ID, payment status, invoice and tax details, and refund history. Payments are processed by Razorpay. We do not collect or store your full card number, CVV, UPI PIN, net-banking password or other payment credentials.

Class recordings: most live classes and some doubt sessions are recorded. If you speak, turn on your camera or post in the chat during a recorded session, your name, voice, image and messages may be part of the recording.

Communications: emails and messages you send to our support team, complaints, feedback and survey responses.

Technical and usage data: IP address, device and browser type, approximate location based on IP address, pages visited, clicks, session duration, error logs and cookie identifiers, including data collected through Google Analytics.

3. How we collect personal data

• Directly from you, when you register, sign in, purchase a course, attend a class, submit code, take a test, post in a community or contact support.
• From service providers, such as Google (for sign-in) and Razorpay (payment status and transaction details).
• Automatically, through cookies, analytics tools and server logs when you use the Platform or open our emails.

4. Why we use your personal data

• To create, verify and secure your account and sign you in.
• To give you access to free and paid courses, live classes, recordings, practice problems, tests and contests.
• To track and show your learning progress, evaluate submissions and publish scores and rankings.
• To process payments, issue invoices, handle refunds and maintain accounting and tax records.
• To answer your questions, resolve complaints and provide technical support.
• To send you service messages, such as OTPs, purchase confirmations, class schedules, course updates, security alerts and policy changes.
• To send you promotional emails about our courses and offers, which you can unsubscribe from at any time.
• To detect and prevent fraud, cheating, account sharing, piracy and misuse of the Platform.
• To understand how the Platform is used, in aggregate, and to improve our courses and website.
• To comply with applicable laws, court orders and requests from government authorities.

5. Legal basis and consent

We process your personal data on the basis of your consent, which you give when you create an account, sign in or make a purchase, or on the basis of "legitimate uses" permitted under Section 7 of the DPDP Act. These include processing data you have voluntarily shared for a specific purpose, and processing needed to comply with law.

You may withdraw your consent at any time by writing to [email protected], and withdrawing will be as easy as giving consent. If you withdraw it, we will stop processing your personal data for the purposes it covered, within a reasonable time. Withdrawing consent does not affect processing already carried out. It may also mean we can no longer provide some or all services, including access to purchased courses. Withdrawing consent does not by itself create a right to a refund. Refunds are governed by our Terms and Conditions.

6. Payments

All payments on the Platform are processed by Razorpay Software Private Limited, an RBI-authorised payment aggregator. EMI and other financing options, where offered, are provided by Razorpay and/or partner banks and financial institutions. Your payment details are collected and processed directly by them under their own privacy policies and terms. We receive only the information needed to confirm your purchase, issue invoices, process refunds and keep records required by law.

7. Learning records, leaderboards and communities

Some features, such as contests, leaderboards and learning communities, show your name or username, scores, rankings and posts to other learners. Anything you post in a community or class chat may be seen by other participants. Please do not share personal or sensitive information in public areas of the Platform.

We do not share your individual learning or assessment results with colleges, employers or other third parties unless you have asked us to, or have separately agreed to it.

8. Live classes and recordings

Most live classes and some sessions are recorded. Recordings are made available to learners enrolled in the relevant course, for the access period of that course, and may be used to improve our teaching. We will not use a recording that identifies you in public marketing without your permission. You must not record, download or share any class, or any other participant's voice, image or messages, without our written permission.

9. Cookies and analytics

We use cookies and similar technologies to keep you signed in, remember your preferences, secure the Platform and understand how it is used. We use Google Analytics to collect aggregated information about visits and usage, such as pages visited and time spent. Google processes this information under its own privacy policy. You can control or delete cookies through your browser settings, but disabling essential cookies may stop parts of the Platform, such as sign-in, from working.

10. Emails and marketing

We send service emails that are needed to operate your account and courses. These cannot be switched off while you have an active account. We may also send promotional emails about new courses, offers and events. Every promotional email includes an unsubscribe link, and you can also opt out by writing to [email protected].

11. Who we share personal data with

We do not sell your personal data. We share personal data only as follows:

• Service providers who process data on our behalf under contract and only for the services they provide to us, including Google (sign-in and analytics), Razorpay (payments), cloud hosting and storage providers, video and live-class providers, and email and customer-support tools.
• Authorised AlgoZenith staff and instructors, only to the extent needed for their role.
• Government and legal authorities, where required by law, court order or lawful request, or where necessary to prevent fraud, protect our legal rights or protect the safety of any person.
• Business transfers: if AlgoZenith is involved in a merger, acquisition, restructuring or sale of assets, personal data may be transferred to the new entity, which will be bound to protect it in line with this Policy.

12. Learners below 18 years of age

The Platform is an educational platform. Learners below 18 years of age may use it only with the knowledge and consent of a parent or lawful guardian. By creating an account or making a purchase, a learner below 18 confirms that their parent or lawful guardian has read this Policy and the Terms and Conditions and has consented to the learner's use of the Platform and to the processing of the learner's personal data as described here. AlgoZenith relies on this confirmation.

Where the DPDP Act and DPDP Rules require it, we will put in place a mechanism to obtain verifiable consent from a parent or lawful guardian before processing the personal data of a child, in the manner and from the date those provisions take effect. We do not knowingly carry out tracking, behavioural monitoring or targeted advertising directed at children in a manner prohibited by law.

If you are a parent or guardian and believe your child has provided personal data without your consent, please contact us at [email protected] and we will take appropriate action, including deleting the data where required.

13. How long we keep personal data

We keep personal data only for as long as it is needed for the purposes set out in this Policy, or as required by law:

We may keep anonymised or aggregated data, which cannot identify you, for longer periods.

14. Security and data breaches

We use reasonable security practices, including access controls, encryption in transit, secure hosting and restricted staff access, to protect your personal data against unauthorised access, use, disclosure, alteration or loss. However, no system connected to the internet is completely secure, and we cannot guarantee absolute security.

If a personal data breach occurs, we will inform affected users and the Data Protection Board of India in the manner and within the time required by law. You are responsible for keeping your email account and devices secure. If you think your account has been compromised, write to [email protected] immediately.

15. Where your data is stored

Your personal data is stored and processed in India and, through our service providers such as Google and cloud hosting providers, may also be stored or processed in other countries. Any transfer outside India is made in compliance with the DPDP Act and any restrictions notified by the Government of India.

The Platform is designed for, and operated from, India. If you access the Platform from outside India, you understand that your personal data will be transferred to and processed in India under Indian law, which may differ from the data protection laws of your country.

16. Your rights

Subject to applicable law, you have the right to:

• Access: get a summary of the personal data we process about you, the processing activities, and the categories of parties we have shared it with.
• Correction and update: correct inaccurate or misleading data, complete incomplete data and update your data.
• Erasure: ask us to delete your personal data when it is no longer needed for the purpose it was collected for, unless we must keep it by law.
• Withdraw consent at any time, as explained in Section 5.
• Grievance redressal: raise a complaint with our Grievance Officer (Section 21).
• Nomination: nominate another person to exercise your rights if you die or become incapable.

To exercise any of these rights, email [email protected] from your registered email address with the subject "Data Request". We may ask you to verify your identity before acting on a request. We will respond within the period required by law, and in any case within 90 days. Some requests may be limited where we are legally required to keep certain records.

Under the DPDP Act, you also have the duty not to provide false information, not to impersonate another person and not to file false or frivolous complaints.

17. Testimonials and achievements

We may publish learner names, photographs, quotes, results, rankings, offers or achievements as testimonials only with the learner's permission, or where the information is already publicly available and shared by the learner. You may ask us to remove your testimonial at any time by writing to [email protected], and we will remove it from the Platform within a reasonable time.

18. Third-party websites and services

The Platform may contain links to other websites, apps or services, such as YouTube, Discord, Google or partner sites. We are not responsible for the privacy practices of those third parties. Please read their privacy policies before sharing information with them.

19. Changes to this Policy

We may update this Policy from time to time to reflect changes in our services, service providers or applicable law. The updated Policy will be posted on the Platform with a new "Last updated" date. If the changes are significant, we will also notify you by email or through the Platform. Continuing to use the Platform after the update means you accept the updated Policy.

20. Complaints to the Data Protection Board

If you are not satisfied with how we have handled your grievance, you may complain to the Data Protection Board of India once its procedures apply. We request that you first contact our Grievance Officer, so that we have the opportunity to resolve your concern.

21. Grievance Officer and contact details

In accordance with the Information Technology Act, 2000 and the rules made under it, the Consumer Protection (E-Commerce) Rules, 2020 and the DPDP Act, the details of our Grievance Officer, who is also the contact for questions about the processing of personal data, are below: